Are your Business Processes streamlined, efficient and customer-driven, or are they haphazard, low value and functionally aligned?
We can help you optimise your business processes by:
- using business process analysis techniques
- model your business processes using tools such as ARIS
- align your IT Service Management processes with your business goals using ITILv3 best practice
- perform Service-to-Application Mapping allowing application consolidation
- develop a roadmap for change
- provide programme and project management for your Change programme
- lead Strategic Sourcing initiatives for new technology and service acquisiton
